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At Axeda, our approach to security spans all aspects of our business – our products, our processes, and our services. Our solutions enable you to provide remote service to your customers while ensuring the integrity and safety of the information and systems. The Axeda ServiceLink (formerly Axeda DRM) system has undergone independent testing and validation and is the only remote service application to achieve security certification from VeriSign.
See Certification Letter 
Axeda software is designed to address key information security concerns with features that:
- Maintain network security at customer sites. The Axeda solution leverages your customer’s existing security infrastructure, utilizing our patented Firewall-Friendly communication.
- Conceal data from unauthorized parties. All communication between you and your customers is kept secure using Secure Socket Layer (SSL) encryption – the same method banks use for secure online transactions.
- Ensure that system users are authenticated. All access to the system is centrally controlled, requiring password authentication. All user actions are fully audited for traceability.
- Limit each user to specific data, views, and actions. Once authenticated, user actions are limited to the products for which they are responsible, and the level of access appropriate to their roles.
Axeda's commitment to security
Security is an ongoing challenge. Axeda products incorporate an end-to-end strategy covering all levels including network, application, user, and data security. We continue to enhance our solutions with the latest, most advanced security features while maintaining independently certified world-class security capabilities.
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