On-Demand Remote Service 

You understand that remote service software offers a more cost-effective way to proactively support and service your products. However, the upfront costs of acquiring the technology and the lack of available IT resources have prevented you from starting your remote service program.

Does this sound familiar?

With Axeda On-Demand, the industry's first remote service solution available as Software-as-a-Service (SaaS), you can get started quickly and realize program benefits faster than ever before, such as:

• Rapid and easy implementation - Reduce initial project implementation requirements as well as the struggle in gaining IT approval and ongoing support. Getting started is simplified with GUI-based tools and out-of-the-box drivers.
• Lower up-front costs and minimized risks - Take advantage of much lower upfront capital investment. An annual subscription fee enables your organization to more easily incorporate the on-going annual expense into your budget.
• Focused on the business, not IT infrastructure - Free your organization from supporting high-cost, time-consuming IT functions. These include purchasing, supporting, and maintaining the server infrastructure, equipment redundancy and housing, and the labor-intensive patch and upgrade process.
• Faster time-to-value - Reduce the time required to install licensed software and instead use our data center from SAVVIS that undergoes an annual SAS 70 examination to accelerate the deployment time of your remote service program.
• Greater end-customer acceptance - Enable end customers to preserve their own security policies and network protection. Axeda's VeriSign certified security gives the assurance needed to ease adoption of remote service by even the most security-focused customers.
• Enterprise security, availability, and scalability - Rely on our secure and scalable infrastructure built on state-of-the-art equipment, technology investments, and operational expertise. Ongoing management is performed by experts in the Axeda ServiceLink application, networking, security, hosting, data protection, and database administration. Additionally, Axeda On-Demand is configured to handle global deployments with Axeda Global Access Servers located around the world to optimize performance.  

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