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Manufacturers of medical instruments are pressured by high field service costs and the need to respond quickly and efficiently in an environment where downtime is unacceptable. Axeda enables manufacturers of fixed and mobile medical devices to securely track the location and monitor the health and performance of their instruments from anywhere in the world, while helping them to comply with industry regulations such as HIPAA and 21 CFR Part 11. Classified as off-the-shelf software (OTS) by the FDA, the Axeda solution is deployed in hospitals and research facilities around the globe. Axeda software enables medical instrument manufacturers to: - Remotely monitor medical instrument health and performance
- Reduce service costs by converting emergency visits to scheduled maintenance
- Deliver remote software upgrades and patches
- Comply with industry regulations such as HIPAA and 21 CFR Part 11
- Automatically capture number of tests performed for pay-per-use programs
- Provide just-in-time replenishment of consumables
Cardinal Health saved $2.7 million by delivering remote software upgrades and patches to their Pyxis® drug dispensing systems. Omnicell developed and sells a medical surveillance application to pharmacists to detect drug theft from their cabinets. Upon log-in, the Medical Surveillance Service application lists suspicious transactions, including drugs issued to discharged or “dummy” patients as well as in large quantity, medication overrides, discrepancy patterns, and more. By exposing the information gathered from their intelligent asset management solution, OmniCell has created this new value-added service for which pharmacists will pay. Philips Healthcare saved $1.2 million in annual savings from an optimized software upgrade process and realized a 12% increase in software contract renewals with their Smart Services initiative. Varian Medical Systems resolves an average of 700 calls remotely per month and enables hospitals to save $2,000 for each issue resolved remotely.
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