Orbotech Improves Uptime of PCB Testing Equipment, while Preserving Security and Operator Safety
Challenge
To improve customer satisfaction by minimizing downtime of automated optical inspection machines, while preserving security and safety
Solution
Use Axeda®—marketed as Secora—to remotely service and support their automated optical inspection machines in ensuring high availability and preserving security and operator safety
Results
• Improved response time
• Resolve complex issues faster by connecting technical experts from various parts of the world to collaborate
• Reduced travel events
• Improved pre-dispatch diagnostics, reducing false parts demand
• Improved customer visibility
