"Gaining a Competitive Advantage Through Remote Diagnostics"
MANSFIELD, MA -- September 15, 2003 - Axeda Systems Inc. (Nasdaq: XEDA), the world's leading provider of device relationship management (DRM) enterprise software and services, announced today that it will be one of six leading companies to participate in the Association for Services Management International's (AFSMI) Tri-State Fall kick-off meeting in Parsippany, NJ on September 18, 2003. AFSMI is one of the oldest professional associations dedicated to the after-sales product support and service industry.
Axeda Systems' president and founder, Dale Calder, will join representatives from Sony Electronics, Xerox, Avaya, Lucent, and Bayer Healthcare as they present their perspective on how remote diagnostic technology is enabling manufacturers to leverage the Internet to monitor, manage, and service remote devices.
"At the intersection of M2M (machine to machine) and Autonomic computing, device relationship management is transforming the way companies support and service the devices they build and use," said Dale Calder, president of Axeda Systems. "We are pleased to continue to support and participate in AFSMI educational sessions at the regional and national level, to further increase awareness of this significant development impacting their membership."
The interactive session will cover topics such as: best-in-class remote diagnostics solutions, how these solutions can lead to a competitive advantage, and the significant value that remote service can provide to equipment manufacturers and their customers.
The event will begin at 5:30 p.m. on Thursday, September 18, 2003 at the Hilton Parsippany, Parsippany, NJ. For more information, please visit www.axeda.com.
Axeda Systems Inc. (NASDAQ: XEDA) is the leading provider of device relationship management (DRM) enterprise software and services. Axeda helps businesses become more competitive by using the Internet to extract real-time information hidden in their intelligent devices. The company's flagship product, the Axeda Device Relationship Management System™, is a distributed software solution that lets businesses remotely monitor, manage and service intelligent devices, deployed around the world, allowing them to optimize their service, development, sales and manufacturing operations. Axeda customers include Global 2000 companies in many markets including Medical Instrumentation, Enterprise Technology, Industrial and Building Automation, Office Automation and Semiconductor Equipment industries. Axeda has sales and service offices in the U.S., Europe and Japan, and distribution partners worldwide. More information about Axeda is available at www.axeda.com.
Everyday intelligent devices such as copiers, elevators, vending machines, building control units, medical devices, computers and storage systems, and industrial machines are an important new source of business information. Device relationship management systems allow companies to tap into this valuable information anytime anywhere. Pioneered by Axeda, device relationship management technology provides a distributed information management system that leverages the Internet to allow timely, accurate, and unbiased information to be communicated automatically between intelligent devices, wherever they are deployed around the world, and service personnel or enterprise business systems. Device relationship management helps turn reactive businesses into proactive businesses providing new sources of revenue, increased operational efficiency and lower costs, with an ROI that is often measured in months.
The Association for Services Management International (AFSMI) is the only global organization dedicated to furthering the knowledge, understanding, and career development of executives, managers, and professionals in the high-technology services and support industry. Founded in 1975, AFSMI comprises over 3,000 members representing more than 1,500 organizations. AFSMI conducted the first of its kind global survey of its membership on Device Relationship Management during fall of 2002. For more information, please visit www.afsmi.org.
Press Contact:
Erin Nolan Smith
Corporate
+1 508-718-6351
enolan@axeda.com
