Solutions Products Services Customers Partners News About
Overview
Press Releases
Press Archive
Recent Coverage
Events
Press Room Registration
Remote Service Blog
Newsletters
Back to Press Archive

Axeda Systems Expands IBM Platform Support

Axeda featured at IBM Healthcare & Life Sciences Executive Briefing for Medical Devices and Diagnostics Manufacturers

Mansfield, MA -- June 14, 2004 - Axeda Systems Inc. (Nasdaq: XEDA), the world's leading provider of device relationship management (DRM) software and services, today announced expanded support for IBM products in its new release of the Axeda DRM™ system. Device and instrument service organizations are now able to leverage the latest IBM technologies, including IBM eServer® xSeries™ running Linux®, IBM WebSphere® Application Server, and IBM Tivoli® Directory Server, to deploy their remote service solutions. The two companies are collaborating closely in the Healthcare & Life Sciences industry to benefit customers and will be working together on a number of business development activities, including a June 17, executive briefing for medical device and instrumentation manufacturers at the IBM Innovation Center in Waltham, MA.

"As medical device complexity increases, manufacturers, service providers and users are seeking cost-effective-and proactive-device relationship management solutions to ensure the maximum uptime and performance levels of these critical assets.," said Paul Henderson, vice president of corporate development for Axeda. "Axeda and IBM Healthcare & Life Sciences have benefited from a strong relationship over the last year, and these product and relationship enhancements will enable us to provide our mutual customers the proactive monitoring, management, and service solutions and services they need to transform their businesses and remain highly competitive within their industries."

Axeda is the market leader in providing DRM remote service solutions to the top manufacturers of medical and scientific instruments including Abbott Labs, Beckman Coulter, Chiron, Varian Medical, Applied BioSystems, and Bayer.

The Axeda DRM™ system enables service and support personnel to remotely diagnose, repair, monitor usage and manage software of deployed devices. It is a distributed software system that securely transmits status and usage data via the Internet from remote equipment to service representatives, alerting them if a device is operating outside preset performance standards. This reduces the number of costly support calls; unnecessary service visits, and improves device uptime, increasing customer satisfaction. Axeda DRM leverages patent-pending Firewall-Friendly™ communications technology and existing network security within medical facilities. These and other features enable life sciences companies to comply with regulations protecting patient information including 21 CFR Part 11 and HIPAA.

Axeda has formalized co-operative marketing activities as an "optimized" solution provider within the new IBM PartnerWorld Industry Network. Axeda and IBM Life Sciences are collaborating on a range of joint marketing, sales, and educational programs designed to accelerate the adoption of their solutions.

Executive Briefing Information
You're invited to attend a complimentary half-day seminar hosted by IBM and featuring IBM Business Partners. Learn how IBM, Axeda, and other partners are helping device and instrumentation manufacturers transform product development and deliver more affordable, more effective diagnostics and medical care. For additional information please click here to visit us.

The meeting will begin at 9:00a.m.on Thursday, June 17, 2004 at the IBM Innovation Center in Waltham, MA. The session is free to attend, but seating is limited, so please register early. Click here to register now, or call 1-800-426-0889 (9:00 AM-5:00 PM ET), select Option #2, Enrollment, and reference seminar code Y7565.

About Axeda®
Axeda Systems Inc. (NASDAQ: XEDA) is the leading provider of device relationship management (DRM) software and services. Axeda helps businesses become more competitive by using the Internet to extract real-time information hidden in their intelligent devices. The Company's flagship product, the Axeda DRM System™, is a distributed software solution that lets businesses remotely monitor, manage, and service intelligent devices, deployed around the world, allowing them to optimize their service, development, sales, and manufacturing operations. Axeda customers include Global 2000 companies in many markets including Medical Instrumentation, Enterprise Technology, Industrial and Building Automation, Office Automation, and Semiconductor Equipment industries. Axeda has sales and service offices in the U.S., Europe, and Japan, and distribution partners worldwide. More information about Axeda is available at www.axeda.com.

About Device Relationship Management
Everyday intelligent devices such as copiers, building control units, medical devices, computers and storage systems, and industrial machines are an important new source of business information. Device relationship management systems allow companies to tap into this valuable information anytime anywhere. Pioneered by Axeda, device relationship management technology provides a distributed information management system that leverages the Internet to allow timely, accurate, and unbiased information to be communicated automatically between intelligent devices, wherever they are deployed around the world, and service personnel or enterprise business systems. Device relationship management helps turn reactive businesses into proactive businesses providing new sources of revenue, increased operational efficiency, and lower costs, with an ROI that is often measured in months.


Press Contact:
Erin Nolan Smith
Corporate
+1 508-718-6351
enolan@axeda.com

 
 

Customer Videos
Whitepapers, Data Sheets, and Case Studies
Recorded Web Seminars Recorded Web Seminars

Customer Success


Related Links

Upcoming Events  

Your Goals

Solutions for your department