Global Server Network Optimizes Performance for Remote Access Sessions, Linking Service Technicians to Customer Sites Worldwide

FOXBORO, Mass. - May 9, 2007 - Axeda Corporation, the secure remote service and support company, today announced the availability of the Axeda® Global Access Hosted Service .  This new offering enables companies with widely dispersed global customers and limited IT resources to improve remote access performance by tapping a network of Axeda Global Access Servers in locations near their customers.

Although the Internet connects devices around the world, the greater the distance between a service technician and a device, the slower the connection can become. 
Using a network of Axeda Global Access Servers hosted in key locations around the world, devices are automatically directed to the nearest server to optimize performance. This means that users starting a remote access session in Europe, for example, are intelligently directed to a server in Europe instead of communicating with a server in North America.  As a result, support teams are able to work "locally" and diagnose and resolve product issues even faster-with up to 10x performance improvements versus competing technologies.

"As our customers expand their remote service initiatives and increase their global deployments, maintaining optimal system performance becomes even more important," said Brian Anderson, vice president of marketing, Axeda Corporation. "With the Axeda Global Access Hosted Service, our customers can take advantage of the performance benefits of Axeda Global Access Server without having to purchase, install, and administer hardware and software all over the world." 

Architected to provide scalable capacity around the world, the Axeda Global Access Hosted Service enables companies of all sizes with worldwide deployments to quickly realize the productivity benefits of accelerated remote access. Please contact Axeda at sales@axeda.com or call +1-508-337-9200 for additional information.


About Axeda
Axeda Corporation is the secure remote service and support company. Its solution helps Fortune 1000 companies worldwide, including Abbott Laboratories, Diebold and EMC, proactively service and support products to ensure optimal uptime at the lowest possible cost.  In 2006, Axeda became the first and only remote service application provider to receive the prestigious VeriSign® Security Certification. Axeda Corporation is a privately held and company headquartered in Foxboro, Mass. and can be reached at www.axeda.com.