Delivers opening address at worldwide medical device logistics and supply chain event
MANSFIELD, MA -- March 21, 2003 - Axeda Systems Inc. (Nasdaq: XEDA), the world's leading provider of device relationship management (DRM) enterprise software and services, announced today that it is a sponsor and featured speaker at Interlog Medical 2003 to be held at the Arabella Sheraton Grand Hotel, Munich, March 25-26, 2003.
"Axeda is honored to deliver the opening address of the delegates' lunch at Interlog Medical 2003 on Tuesday, March 25th. This highly unique conference provides medical instrument manufacturers with an excellent source of critical, up-to-date information on how to improve customer service in a climate where customers' service level expectations are becoming more demanding," said Chris Guers, vice president and general manager, Europe and Asia for Axeda Systems. "Axeda DRM is proving to be the solution of choice for such manufacturers as an increased number of leading medical instrument manufacturers worldwide choose Axeda DRM to provide better customer service at lower cost."
Device Relationship Management enables businesses to use the Internet to access health, performance, and usage information trapped within "intelligent devices" - in real time - and transform that information into valuable business intelligence. With this new source of information, companies are able to break the traditional linear relationship between revenue growth and growth of service costs. DRM enables companies to remotely monitor their products deployed at customer sites and provide better, faster, and proactive customer service at lower costs, while minimizing response times and providing 24-hour reach to customers around the world.
The Axeda DRM system is a distributed enterprise software solution that allows service organizations to proactively monitor, diagnose, repair and re-supply intelligent devices when remotely deployed at customer sites. The system ensures the secure transmission of instrument data via the Internet from remote instruments to service representatives, alerting them if an instrument is operating outside preset performance standards. Unlike telephone-based systems, Axeda DRM leverages patent-pending Firewall-Friendly™ Internet communications technology and existing network security within medical facilities. These and other features enable users to comply with regulations protecting patient information such as 21 CFR Part 11 and HIPAA.
For more information about Axeda or to schedule a meeting with an Axeda representative at Interlog Medical, please call +1-508-337-9200 in the US or +33 4 72 47 98 98 in Europe, or visit www.axeda.com.
Axeda Systems Inc. (NASDAQ: XEDA) is the world's leading provider of device relationship management (DRM) enterprise software and services. Axeda helps businesses become more competitive by using the Internet to extract real-time information hidden in their intelligent devices. The company's flagship product, the Axeda Device Relationship Management System™, is a distributed software solution that lets businesses remotely monitor, manage and service intelligent devices, deployed around the world, allowing them to optimize their service, development, sales and manufacturing operations. Axeda customers are Global 2000 companies in many markets including Medical Instrument, Enterprise Technology, Printer and Copier, Industrial and Building Automation Equipment. Axeda has sales and service offices in the US, Europe and Japan, and distribution partners worldwide. More information about Axeda is available at www.axeda.com.
Today's "intelligent" devices - such as medical instruments, computers and storage systems, printers and copiers, energy systems, building control units, and industrial equipment - are an important new source of business information. Device Relationship Management (DRM) systems allow companies to tap into valuable device performance and usage information any time, anywhere. Pioneered by Axeda, DRM technology provides a distributed information management system that leverages the Internet to allow timely, accurate and unbiased information to be communicated directly and automatically between intelligent devices, wherever they are deployed around the world, and service personnel or enterprise business systems. DRM helps turn reactive businesses into proactive businesses operating with increased efficiency at lower costs and generating new sources of revenue, with an ROI that is often measured in months.
Press Contact:
Erin Nolan Smith
Corporate
+1 508-718-6351
enolan@axeda.com
