MANSFIELD, MA -- March 11, 2003 - Axeda Systems Inc. (Nasdaq: XEDA), the world's leading provider of device relationship management (DRM) enterprise software and services, announced that it has been selected to present at two regional chapter meetings of the Association for Services Management International (AFSMI). AFSMI is one of the oldest professional associations dedicated to the after-sales product support service industry. The meetings will be held today in Dallas, Texas and Hopkinton, Massachusetts and will feature the presentation "DRM: Fundamentally Changing the Service World". Each session will discuss what DRM is, how it delivers service business value, and why, according to a recent AFSMI member survey on device relationship management, Global 2000 industry leaders are choosing to deploy DRM to revolutionize their service operations.

"There is a high level of interest and curiosity about DRM within my chapter," said Roger Henson, North Texas AFSMI Chapter president. "We are very pleased to have Axeda join us to not only review the DRM survey results, but also to discuss the business opportunity for device relationship management."

"We believe DRM is the next 'killer app' for the service industry," said Dale Calder, president of Axeda Systems Inc. "We are very pleased to support AFSMI's efforts in providing leadership and education to help service professionals leverage this important new technology."

Device Relationship Management enables businesses to use the Internet to access health, performance, and usage information trapped inside "intelligent devices" - in real time - and transform that information into valuable business intelligence. With this new source of information, companies are able to break the traditional linear relationship between revenue growth and growth of service costs. DRM enables companies to remotely monitor their products while deployed at customer sites and provide better, faster, proactive customer service at lower costs, minimizing response times while providing 24-hour reach to customers around the world.

The Association For Services Management International (AFSMI) comprises over 5,000 corporate members worldwide and was founded in 1975 with the mission of being the vital link for high-technology professionals who must stay on top of the fast-growing, ever-changing industry. The public is invited to attend these free industry educational events, with no membership required. For more information and registration, please visit www.axeda.com.

About Axeda
Axeda Systems™ Inc. (NASDAQ: XEDA) is the world's leading provider of device relationship management (DRM) enterprise software and services. Axeda helps businesses become more competitive by using the Internet to extract real-time information hidden in their intelligent devices. The company's flagship product, the Axeda Device Relationship Management System™, is a distributed software solution that lets businesses remotely monitor, manage and service intelligent devices, deployed around the world, allowing them to optimize their service, development, sales and manufacturing operations. Axeda customers are Global 2000 companies in many markets including Medical Instrument, Enterprise Technology, Printer and Copier, Industrial and Building Automation Equipment. Axeda has sales and service offices in the US, Europe and Japan, and distribution partners worldwide. More information about Axeda is available at www.axeda.com.

About Device Relationship Management
Today's "intelligent" devices - such as medical instruments, computers and storage systems, printers and copiers, energy systems, building control units, and industrial equipment - are an important new source of business information. Device relationship management (DRM) systems allow companies to tap into valuable device performance and usage information any time, anywhere. Pioneered by Axeda, DRM technology provides a distributed information management system that leverages the Internet to allow timely, accurate and unbiased information to be communicated directly and automatically between remotely deployed intelligent devices and service personnel or enterprise business systems. DRM helps turn reactive businesses into proactive businesses operating with increased efficiency at lower costs and generating new sources of revenue, with an ROI that is often measured in months.

Press Contact:
Erin Nolan Smith
Corporate
+1 508-718-6351
enolan@axeda.com