MANSFIELD, Mass -- January 22, 2004 - Axeda Systems Inc. (Nasdaq: XEDA), the world's leading provider of device relationship management (DRM) enterprise software and services, today announced that Applied Biosystems (NYSE: ABI), an Applera Corporation business, now offers Axeda's DRM solution as an integral part of its BioMonitorSM device relationship management (DRM) service for remote monitoring of the ABI PRISM® 3100 Genetic Analyzer (running Data Collection Software v2.0), and the Applied Biosystems 3730 and 3730xl DNA Analyzers. The BioMonitorSM service allows Applied Biosystems to perform remote monitoring and analysis of the operational parameters from each instrument attached to the system, which, in turn, enables remote - and therefore faster - diagnostics, failure prediction, and notification.
With the BioMonitorSM service, which was developed with Axeda DRMTM technology, service teams from Applied Biosystems can remotely identify a variety of problems, from lasers that need replacement to operational issues, including changes in electrophoresis current. Also, instruments' system problems that arise during data collection can often degrade analysis quality. The BioMonitorSM service helps detects such problems when they occur, which may potentially prevent the loss of valuable samples or sample data.
Applied Biosystems first began deployment of the BioMonitor service early this year, and currently has a number of customers' instruments connected. The success of this deployment has prompted Applied Biosystems to formalize the service and launch it to its customers worldwide.
"The significance of remote monitoring and diagnosis is receiving global recognition for the remarkable benefits that companies can achieve by remotely managing deployed devices," stated Robert M. Russell Jr., chairman and CEO of Axeda Systems. "Applied Biosystems has recognized the significant value of DRM technology and the substantial advantage that Axeda's DRM solution offers over traditional means of customer support."
Axeda Systems Inc. (Nasdaq: XEDA) is the leading provider of device relationship management (DRM) enterprise software and services. Axeda helps businesses become more competitive by using the Internet to extract real-time information hidden in their intelligent devices. The company's flagship product, the Axeda Device Relationship Management SystemTM, is a distributed software solution that lets businesses remotely monitor, manage, and service intelligent devices deployed around the world, allowing them to optimize their service, development, sales, and manufacturing operations. Axeda customers include Global 2000 companies in multiple markets including Medical Instrumentation, Enterprise Technology, Industrial, and Building Automation, Office Automation, and Semiconductor Equipment. Axeda has sales and service offices in the U.S., Europe, and Japan, and distribution partners worldwide. More information about Axeda is available at www.axeda.com.
Everyday intelligent devices such as copiers, elevators, building control units, medical devices, computers and storage systems, and industrial machines are an important new source of business information. Device relationship management systems allow companies to tap into this valuable information anytime anywhere. Pioneered by Axeda, device relationship management technology provides a distributed information management system that leverages the Internet to allow timely, accurate, and unbiased information to be communicated automatically between intelligent devices, wherever they are deployed around the world, and service personnel or enterprise business systems. DRM helps turn reactive businesses into proactive businesses, providing new sources of revenue, increased operational efficiency, and lower costs, with an ROI that is often measured in months.
Press Contact:
Erin Nolan Smith
Corporate
+1 508-718-6351
enolan@axeda.com
