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Resource Center 

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1. Customer Videos
Abbott Diagnostics Reduces Costs and Field Service Visits with Axeda
Applied Biosystems Remotely Monitors Instruments to Ensure Maximum Uptime with Axeda
Cardinal Health Reduces Field Service Visits while Doubling Customer Connectivity Rate with Axeda
Diebold Improves Availability of ATMs with Axeda
Varian Medical Reduces Mean Time to Repair by 50% with Axeda
2. Case Studies
Applied Biosystems
Applied Biosystems at Wellcome Trust Sanger Institute
Cardinal Health
Diebold
Egenera
Harbor Research: Respironics & Axeda Case Study
Kodak Versamark
Varian Medical Systems
Ventana Medical Systems
3. Data Sheets
Axeda On-Demand
Axeda ServiceLink
4. Recorded Web Seminars
Aberdeen & Axeda: Profiles of Leading Remote Product Service Programs
Applied Biosystems & Axeda: Reducing Field Service Visits by Maximizing Instrument Uptime
Cardinal Health (formerly VIASYS) & Axeda: Increasing Revenue while Complying with Regulatory Requirements
Egenera & Axeda: Increasing Customer Satisfaction Ratings while Addressing Customer Compliance Requirements
Introducing Axeda On-Demand: Remote Service Made Easy
Respironics & Axeda: Reducing Service Costs while Increasing Contract Renewals
Varian & Axeda: Reducing MTTR and Increasing Customer Satisfaction
Ventana Medical Systems & Axeda: Five Steps to Built-in Remote Service
VeriSign & Axeda: Security Strategies for Remote Service and Support
Wind River & Axeda: Designing Devices for Remote Serviceability
5. Whitepapers
Aberdeen Group: Best Practices in Strategic Service Management
Providing Secure Remote Service and Support
The Business Case for Remote Service and Support Technology
 

Web Seminar: Uncovering the Secrets to Remote Service Customer Adoption, Featuring Diebold
Thursday, May 29, 2008
Noon EDT/9:00 a.m. PDT