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Revenue and margins from product sales are increasingly under pressure from global competition. Product manufacturers can no longer rely solely on product innovation to increase market share, improve gross margins, and grow revenues. Today’s environment requires a shift in focus. To succeed, leading companies are focusing on their most valued asset – their customers. They are achieving:
- Organic growth through increased customer wallet-share
- Defendable margins through more intimate customer relationships
- New sources of revenue from remote service programs
- Increased core product sales through deeper, differentiated solutions
Axeda solutions enable service products that:
- Lower total cost of operation
- Ensure the system is always operating at optimum performance levels
- Manage inventory so the system will never run out of consumables
- Monitor operation and make suggestions on how to improve productivity
- Keep all software up to date and secure
- Provide expert assistance on demand
- Schedule maintenance and service site visits only when needed
- Enable pay for use billing models
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