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Axeda delivers the software and services to help sales professionals generate more revenue.
Increase revenue
- Offer new premium priced service contracts by adding new high-value services
- Automate consumable re-supply by monitoring product usage and supplying consumables automatically as required
Abbott Laboratories uses Axeda software to implement an automated pay-per-use program for their medical diagnostic instruments.
Increase contract renewals
- Increase service contract renewals by offering tighter SLA’s with higher margins
- Provide premium service contracts with additional value added services
NetApp has reduced MTTR for hardware problems by a minimum of two hours, increasing contract renewals.
Create competitive differentiation
- Bundle remote services into your product offerings
- Provide superior uptime and response time guarantees through remote monitoring
Quantum uses remote services as a key feature of their new storage products, with 30% of customers citing remote services a primary reason to purchase the product.
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