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Axeda delivers the software and services to help research and development professionals to quickly enable remote services on their products.
Better and less costly product launches
- Remotely monitor equipment during beta phases to collect detailed information on actual usage in the field
- Monitor feature usage to determine which new features are being used the most – and the least
Quantum is using Axeda software to monitor the launch of their next generation tape backup systems, speeding time to market and increasing quality.
Spend less time on support issues
- Gather detailed information including logs and historic operational data to pinpoint problems quickly
- Speed case resolution by using remote access connection to see exactly what is on the customers screen
Kodak Versamark engineers use Axeda software to perform remote diagnosis and repair, reducing the need for expensive emergency travel.
Add remote service with minimal impact on product development
- Connect to product data seamlessly without effecting product operation
- Separate logic from data to allow rapid update of products in the field as your remote service offering evolves
Axeda provides the connectivity and deployment capabilities you need to ensure a rapid rollout of your remote service initiative.
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