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Remote Service is Green 

"Intelligent Device Management (IDM) is a basic technology used to reduce carbon emissions, because it reduces the need for nonessential maintenance inspections and supports environmentally conscious IT."

- Michael Maoz, Vice President Distinguished Analyst

Cars and trucks are two of the top overall producers of carbon emissions. In fact, according to some estimates, if American cars and light trucks were a nation, they would be the world's fifth-largest carbon emitter.

Until recently, product manufacturers dispatched fleets of field service engineers in vehicles as the primary method for servicing intelligent devices. (Gartner estimates that a field service engineer's annual mileage in driving to service calls generates between 3.2 and 8.9 tons of CO2 annually.)

With the growing adoption of remote service software, product manufacturers are now eliminating thousands of dispatches annually—cutting tons of CO2 emissions and saving thousands of dollars.

With rising fuel costs, shrinking product margins, and an overall responsibility for a cleaner environment, shouldn't you consider deploying remote service software as part of your company's Green initiative?

By adopting Axeda® ServiceLink™ remote service software, these product manufacturers have realized the following benefits, contributing to a more Green environment:

  • 20% fewer technician dispatches worldwide (Varian Medical)
  • 13% of problems resolved remotely (Diebold)
  • 25% of support cases resolved without human intervention (Network Appliance)

Learn more about how remote service is Green:

 

 
 

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