Quantum is the world's largest volume supplier of both tape drives and tape automation and a pioneer in the development of disk-based systems optimized for backup and recovery, with revenues of more than $1.2 billion. Quantum uses remote services as a key feature of their new storage products.

Results:

  • Delivers a 70% improvement in the time it takes to resolve a backup failure
  • Proactive monitoring, issue diagnosis, and resolution
  • Maximum system uptime

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