Comverse (NASDAQ: CMVT) is a unit of Comverse Technology, Inc. and the world’s leading supplier of software and systems enabling network-based, multimedia-enhanced communications services. 

Results:

  • Approaching 99.999% uptime on managed systems
  • Reduced monthly malfunction service requests from more than 60 per month to fewer than 20 per month with proactive service requests
  • Lower cost to upgrade field service