Axeda Connected Content

Axeda® Connected Content, an Axeda Connected Machine Management application, automates the installation of software updates and security patches by enabling you to easily distribute packages of software instructions remotely to many devices.

Axeda Agents

Axeda Agents collect device data, process information, and communicate with the Axeda Platform so that you can make well-informed decisions. Installed on or near your devices, Axeda Agents provide instant, two-way, Firewall-Friendly™ monitoring, communication, and control of device information and events.

Axeda Connected Access

With Axeda Connected Access, an Axeda Connected Machine Management application, your experts can remotely and securely access products to troubleshoot problems, monitor and assist with user operations, perform training, and much more—all while working from their own desktops.

Axeda Connected Service

Axeda Connected Service, an Axeda Connected Machine Management application, provides field service and technical support personnel with a Web-based graphical interface and a comprehensive set of tools to remotely identify, diagnose, and repair problems with devices connected to the Axeda Platform.

eBook: 10 Steps to a Successful Smart Services Evaluation

Based on Axeda's experience with software evaluations we offer 10 suggestions for conducting a comprehensive evaluation of remote service solutions.

Leica Microsystems Case Study

Leica Microsystems reduces unscheduled downtime by 40% and cuts onsite visits by 33% in realizing an annual savings of $500,000.

Harbor Research: Philips Case Study

Axeda enables ventilators for remote upgrades and diagnostics.

Providing Secure Remote Service and Support

Security is a primary concern of Axeda’s customers, they require a proven, cloud-based solution that protects them against viruses and hackers, supports their intelligent devices without major end-user modifications, and extends their current network security model so that they can meet critical certification and compliance requirements. This paper outlines the steps Axeda takes to ensure these concerns are met.

Using Smart Services to Automate Business Processes by Integrating with CRM and ERP Applications

What could you do with real-time access to performance data from the products that you’ve sold to your customers? How might that change how you do business?

Proactive Service Automation on the Cutting Edge

For Gerber Technology, remote service means more than reducing field service visits and improving machine uptime.
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