Axeda® Connected Content, an Axeda Connected Machine Management application, automates the installation of software updates and security patches by enabling you to easily distribute packages of software instructions remotely to many devices.
Axeda Agents collect device data, process information, and communicate with the Axeda Platform so that you can make well-informed decisions. Installed on or near your devices, Axeda Agents provide instant, two-way, Firewall-Friendly™ monitoring, communication, and control of device information and events.
With Axeda Connected Access, an Axeda Connected Machine Management application, your experts can remotely and securely access products to troubleshoot problems, monitor and assist with user operations, perform training, and much more—all while working from their own desktops.
Axeda Connected Service, an Axeda Connected Machine Management application, provides field service and technical support personnel with a Web-based graphical interface and a comprehensive set of tools to remotely identify, diagnose, and repair problems with devices connected to the Axeda Platform.
Security is a primary concern of Axeda’s customers, they require a proven, cloud-based solution that protects them against viruses and hackers, supports their intelligent devices without major end-user modifications, and extends their current network security model so that they can meet critical certification and compliance requirements.
This paper outlines the steps Axeda takes to ensure these concerns are met.