Gartner Case Study Available
from Axeda until October 9, 2008!

Gartner, the world’s leading information technology research and advisory company, evaluated Cardinal Health’s Medical Products and Technologies Division to see how they are differentiating their product offerings with intelligent device management capabilities that improve equipment uptime.

The key findings, recommendations, and lessons learned are all available in this exclusive Gartner case study, “Cardinal Health Uses Support Automation to Enhance the Brand Experience.”

Request this case study ― available from Axeda until October 9, 2008 ― and learn how Cardinal Health is achieving these results with their remote service program:

• 15% reduction in field service visits on products enabled with remote monitoring
• Where measured, a 10% reduction in dispatched visits by the field service team
• Complete auditing of regulatory compliance (especially regarding HIPAA) for each device – that is, who has connected to a system and all the actions taken by individuals interacting with a system
• An increase of more than 10% in service contract renewal capture rates
• 25 success stories on the Medical Products and Technologies Division Web site
• More than 15 product lines fully enabled with remote service capabilities

This is a time-limited offer, so request the case study today!

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