Axeda® On-Demand enables remote performance monitoring and support for life science instruments
Foxboro, Mass. May 6, 2008 - Axeda, the secure remote service and support company, today announced that Xeronics AG has selected Axeda® On-Demand for remote performance monitoring and support of lab automation equipment. Based in Switzerland, Xeronics is a leading provider of solutions for operational data collection, performance and reliability monitoring and related business intelligence solutions for the life science lab automation industry.
The Xeronics Operational Data Integration System (ODIS) generates business intelligence by continuously collecting, purifying and consolidating valuable operational data from globally distributed equipment - enabling lab automation instrument suppliers to monitor Key Performance Indicators (KPI's) such as usage, efficiency, consumption, and system reliability. It will use the Axeda On-Demand platform for secure Internet connectivity and automation of previously manual data collection tasks. It will also use the proven Axeda® Service and Axeda® Access applications to deliver proactive issue diagnosis and service to customers.
"We provide our customers with critical knowledge that drives strategic product development decisions," said Dieter Speidel, co-founder, president and CEO, Xeronics AG. "With Axeda On-Demand we will be able to automate continuous remote data collections- enabling us to deliver more comprehensive and up-to-date information to our customers."
In addition to providing remote connectivity and service benefits to its own customers, Xeronics will also be a reseller of Axeda On-Demand to life science equipment manufacturers throughout Europe.
"Axeda is making access to remote service software easy and affordable," said David Canavan, vice president, OEM sales & business development, Axeda. "We are pleased to add Xeronics as an Axeda On-Demand customer and value-added reseller for the life science instrument market."
About Xeronics
Xeronics started in July 2007 developing the ODIS software product suite. The company was formed based on a spin-off from PASS Technologies AG (www.pass.ch), equipped with long term experience in the life science process automation market. Xeronics AG (www.xeronics.com) officially incorporated in January 2008. Further professionals and partners from different IT market segments joined the company to mutually implement various product solutions around the innovative ODIS data extraction & unification concept.
About Axeda
Axeda Corporation delivers secure remote service and support capabilities to some of the world's leading manufacturing companies and large enterprises. The award-winning Axeda ServiceLink solution helps companies, including Abbott Laboratories, Diebold and EMC, proactively service and support products to drive optimal uptime at the lowest possible cost, while enabling enterprises to effectively secure, control and track all remote access to critical data centers. In 2006, Axeda became the first and only remote service application provider to receive the prestigious VeriSign® Security Certification. Axeda Corporation is a privately held company headquartered in Foxboro, Mass. and can be reached at www.axeda.com.
