Running a global manufacturing operation is no small task, and when the finished product can literally mean the difference between life and death, the stakes for customer satisfaction are at their highest. So when Varian Medical Systems Inc. wanted to improve its product monitoring and customer service, it turned to remote monitoring software from Axeda -- and found new ways to connect to customers around the world.

Published Date: 
Fri, 11/30/2012
Publisher Source: 
TechTarget