DRM Technology will Enable the Remote Management and Monitoring of their QSS Minilab Systems
MANSFIELD, Mass -- February 19, 2004 - Axeda Systems Inc. (Nasdaq: XEDA), the world's leading provider of device relationship management (DRM) enterprise software and services announced today that Noritsu Koki Co., Ltd., a leading manufacturer of high speed digital photo-finishing lab systems has licensed the Axeda DRM system™ to remotely monitor their QSS minilab systems.
The Noritsu QSS (Quick Service System) minilab is a complete photo processing system that can be used with virtually every type of photochemical and photographic paper. Capable of processing everything from film to digital media, the QSS has expanded the realm of digital imaging. Noritsu minilabs are found in retail stores and photography shops, or anywhere that one-hour photo processing is required.
"The Axeda DRM system will enable our technical support team to securely and remotely manage, and service our minilab systems. This will result in maximized system uptime, increased customer satisfaction, and higher operational efficiencies," said Mr. Hiroo Ikeura, Executive Managing Director, Noritsu Koki Co. "The ability to communicate with our systems via the Internet will give us an advantage in the digital photography market by providing our customers with unprecedented support capabilities to ensure optimal performance and maximum uptime."
"We are pleased to have been selected by industry leader Noritsu Koki, the world's first developer of the high speed photofinishing lab system," said Robert M. Russell Jr., chairman and CEO of Axeda Systems. "Axeda's DRM technology will enable Noritsu Koki to provide innovative, proactive services that achieve minimum problem resolution times and result in the highest levels of customer satisfaction."
The Axeda DRMTM system enables instrument manufacturers to monitor, manage, and service intelligent devices deployed at remote customer sites anywhere in the world -- cost effectively and in real time. Enterprises implementing the Axeda DRM system rapidly gain a competitive advantage by increasing their operating efficiency and profitability, while simultaneously increasing customer satisfaction and retention.
About Device Relationship Management
Everyday intelligent devices such as copiers, building control units, medical devices, computers and storage systems, and industrial machines are an important new source of business information. Device relationship management systems allow companies to tap into this valuable information anytime anywhere. Pioneered by Axeda, device relationship management technology provides a distributed information management system that leverages the Internet to allow timely, accurate, and unbiased information to be communicated automatically between intelligent devices, wherever they are deployed around the world, and service personnel or enterprise business systems. Device relationship management helps turn reactive businesses into proactive businesses providing new sources of revenue, increased operational efficiency, and lower costs, with an ROI that is often measured in months.
About Noritsu Koki Co., Ltd.
Noritsu Koki is the world's leading manufacturer of photofinishing equipment. The first company in the world to develop an automated film processing machine, it is pioneer of the QSS (Quick Service System) minilab, which revolutionized film processing. Noritsu has employees around the world and enjoyed sales of $655.90 million in fiscal 2003.
About Axeda®
Axeda Systems Inc. (NASDAQ: XEDA) is the leading provider of device relationship management (DRM) enterprise software and services. Axeda helps businesses become more competitive by using the Internet to extract real-time information hidden in their intelligent devices. The Company's flagship product, the Axeda Device Relationship Management SystemTM, is a distributed software solution that lets businesses remotely monitor, manage, and service intelligent devices, deployed around the world, allowing them to optimize their service, development, sales, and manufacturing operations. Axeda customers include Global 2000 companies in many markets including Medical Instrumentation, Enterprise Technology, Industrial and Building Automation, Office Automation, and Semiconductor Equipment industries. Axeda has sales and service offices in the U.S., Europe, and Japan, and distribution partners worldwide. More information about Axeda is available at www.axeda.com.
[NORITSU and QSS are trademarks of Noritsu Koki Co., Ltd.]
Press Contact:
Erin Nolan Smith
Corporate
+1 508-718-6351
enolan@axeda.com
