It took Isilon, EMC’s big data storage division, three months of development and a price tag in the “high five figures” to integrate its own internal Salesforce.com customer service application with Axeda’s machine-to-machine (M2M) application.

But it’s been worth it, according to Jason DePardo, director of technical support at Isilon.

Published Date: 
Thu, 06/07/2012
Publisher Source: 
Tech Target/IT Knowledge Exchange