Proactive monitoring capabilities help prevent loss of valuable tissue samples
Foxboro, MA - September 7, 2006 - Axeda Corporation, a leading provider of enterprise software that enables manufacturers to offer high-value remote services for their products, today announced that Leica Microsystems has licensed Axeda software for remote access and service of its new Leica ASP300 S smart tissue processor. Leica is a $600M global developer and producer of innovative high-tech histology instrumentation and precision optical systems, headquartered in Wetzlar, Germany.
"Axeda's expertise and proven success in the medical and life science markets made them the obvious choice as our remote service solution provider," says Hartmut Braun, managing director, Leica Microsystems, Specimen Preparation Business Division. "Using Axeda's technology, we are able to proactively track and notify our customers of potential instrument issues before they result in downtime, ensuring that vital tissue samples are not compromised."
The remote monitoring capabilities provided by the Axeda solution allow Leica to track instrument log and error files, which support the operating integrity of the instrument. This allows Leica to minimize downtime for the customer. Through the Axeda® Access application, Leica can remotely deliver expert proactive support and run existing diagnostic applications, just as if they were on site. Deployed in hospitals and research facilities in more than 20 countries, the Axeda solution will help Leica maximize uptime and the value of the ASP300 S for their customers.
"Product manufacturers around the world increasingly realize the competitive differentiation provided by high-value remote service solutions," says Dale Calder, president and chief executive officer, Axeda Corporation. "Leica Microsystems joins a growing list of leading international companies that are selecting Axeda as a partner."
Leica will showcase their new remote support solution at the National Society for Histotechnology (NSH) Annual Conference, commencing September 10, 2006 in Phoenix, AZ. More information on the exhibition can be found at: http://www.nsh.org.
About Leica Microsystems
Leica Microsystems is a leading global designer and producer of innovative, high-tech, precision optical systems for the analysis of microstructures. It is one of the market leaders in each of its business areas: Microscopy, Confocal Laser Scanning Microscopy, Imaging Systems, Specimen Preparation, and Medical Equipment. The company manufactures a broad range of products for numerous applications requiring microscopic imaging, measurement, and analysis. It offers system solutions for life science including biotechnology and medicine; research and development of raw materials, and industrial quality assurance. The company is represented in over 100 countries with 8 manufacturing facilities in 6 countries, sales and service organizations in 19 countries and an international network of dealers. With its workforce of 3,200 employees it made turnover of $597M USD in 2005. The international management is headquartered in Wetzlar, Germany.
About Axeda Corporation
Axeda was founded in 2000 with a mission to change the way product manufacturers and service providers deliver services to their customers. With a history of innovation, and over 50 companies using our technology worldwide, Axeda is the leader in the growing market for enterprise software that enables a new generation of high-value remote services. The company is also the only remote service application provider to receive the prestigious VeriSign® Security Certification. With the most deployments in market, Axeda has a foundation of experience that enables our customers to rapidly achieve their goals. Leading organizations such as Abbott, Cardinal Health, EMC, Diebold, and Quantum are using Axeda solutions today to grow revenue, reduce service and support costs, increase customer satisfaction, and manage risk. For more information, please visit www.axeda.com.
Axeda is a registered trademark of Axeda Corporation. Axeda DRM, Axeda Device Relationship Management System, Axeda Agents, Axeda Applications, Axeda Policy Manager, Axeda Enterprise, Axeda Access, Axeda Software Management, Axeda Service, Axeda Usage, Firewall-Friendly, Maximum Results, and Maximum Support are trademarks of Axeda Corporation. All other trademarks are either property of Axeda Corporation or property of their respective owners.